Frequently Asked Questions RSS

What do you use to make these?  We use any textile from your loved one, such as an old favourite shirt, a blanket they loved etc. and we make a precious memorial textile piece from your chosen textile item.  How do I get this to you?  You can either deliver it personally to our showroom (by appointment only) We can arrange a courier to collect your textile pieces at a fee of R145.00

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How much breastmilk do you need? We need 110mls of fresh breastmilk to make a keepsake. We suggest storing the milk in a suitable sealable milk pouch. Your milk must be delivered or sent to us frozen to ensure it remains fresh. How much hair do you need? We need a decent lock of hair specifically cut and NOT from a hair brush. The lock of hair needs to be tied securely with a piece of string to ensure that it does not separate or tangle. The hair can be placed into a small plastic ziplock packet to ensure its...

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How much ash is required? Only a small amount of ash is required.• Jewellery: 1 teaspoon per keepsake• Glass Keepsakes: 2 teaspoons per keepsake What happens to any remaining ash? Any remaining ash will be shipped back to you, along with your finished product. How should I package the ash?  We suggest that you place the ash inside 2 ziplock sealed bags (one inside the other) and then inside a standard white envelope with your name and order number clearly marked. Our courier will collect this envelope directly from you (place it inside their plastic company envelope) and deliver it...

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