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Only a small amount of ash is required.

• Jewellery: 1 teaspoon 
  
• Keepsakes: 2 teaspoons 
  
• Paperweights: 2 teaspoons
  

We suggest that you place the ash inside 2 ziplock sealed bags (one inside the other) and then inside a standard white envelope with your name and order number clearly marked. 

Our courier will collect this envelope directly from you (place it inside their plastic company envelope) and deliver it directly to our offices.

Once you have notified us that your ash is ready for collection, we will send a courier to your doorstep to collect the ash and bring it back to our offices.

• We make use of Courier Guy Door-to-Door for our shipping needs.
  
• Shipping generally takes 2-3 days.
  
• You will be provided with a tracking number and will be able to track the progress of your package to our offices. 
  

Once your order has been completed, it will be packaged and shipped to your doorstep.

• We make use of Courier Guy Door-to-Door for our shipping needs.
  
• Shipping generally takes 2-3 days.
  
• You will be provided with a tracking number and will be able to track the progress of your package back to you.
  

• Courier Guy Door-To-Door (anywhere in SA)
  
• Collection of ash from customer (R131.10)
  
• Delivery of finished ash-product back to customer (R131.10)
  

We recommend that you select, if possible, a button up shirt - one that your loved-one wore often and brings back good memories. 

Should you prefer for us to use a normal t-shirt, please email us a picture and we will confirm if we are able to use it to make a memory pillow for you.

Once you have notified us that your shirt/s is ready for collection, we will send a courier to your doorstep to collect the shirt/s and bring it back to our offices.

• We make use of Courier Guy Door-to-Door for our shipping needs.
  
• Shipping generally takes 2-3 days.
  
• You will be provided with a tracking number and will be able to track the progress of your package to our offices. 

Once your memory pillow has been completed, it will be packaged and shipped to your doorstep.

• We make use of Courier Guy Door-to-Door for our shipping needs.
  
• Shipping generally takes 2-3 days.
  
• You will be provided with a tracking number and will be able to track the progress of your package back to you.

TOTAL SHIPPING COSTS: R262.20

• Courier Guy Door-To-Door (anywhere in SA)
  
• Collection of shirt/s from customer (R131.10)
  
• Delivery of memory pillow back to customer (R131.10)

Any left over fabric remnants will be shipped back to you along with your finished memory pillow.

Approximately 3-4 weeks. 

ONCE WE RECEIVE THE ASH FROM YOU, our manufacturing time is generally 2 weeks. 

We then allow for 1 week for packaging and delivery to you.

TOTAL SHIPPING COSTS: R262.20

• Courier Guy Door-To-Door (anywhere in SA)
  
• Collection of shirt/s from customer (R131.10)
  
• Delivery of memory pillow back to customer (R131.10)

TOTAL SHIPPING COSTS: R262.20

• Courier Guy Door-To-Door (anywhere in SA)
  
• Collection of shirt/s from customer (R131.10)
  
• Delivery of memory pillow back to customer (R131.10)

Glad Designs utilises PAYFAST for all of our card and EFT payments.

It is completely safe and secure and accepts a variety of payment forms including:

• All Credit & Cheque Card Payments
• All EFT payments, customising them to you bank of preferance (via instant EFT)
• Masterpass
• Bitcoin